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I have installed Tube 2 but have
no start icon.
If you have no start icon for the application please ensure you have installed
the Tube 2 engine as well as the map package,
Click here to
download.
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How do I install the demo or full versions of
your software.?
Tube 2 comes in 2 parts the (free) Tube 2 engine and the Tube 2 map package,
please ensure you have downloaded both packs (zip files).
The zip files that you download should first be unzipped
(uncompressed )on your desktop PC by using an unzipping program such
as Winzip.
If you do not have winzip it can be downloaded from here:- http://www.winzip.com
Unzipping the file will give you the automated installation file(s),
just follow the instructions in the readme.txt file which will also
be extracted from the zip file.
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How do I uninstall Pocket PC software ?
Just place your PPC in its cradle and use MS Activesync.
Click - Tools - Add/Remove programs. Highlight (blue) the software
you wish to remove and click the remove button. This will remove the
application from your PPC
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I seem to have 2 start icons on my PPC to your
application how can remove one.
When installing the new programs over the old it is possible to get
2 shortcuts to the application installed. This is easily verified by
going into Settings - Menus and scrolling down you will see two
identical program icons instead of one.
To erase one of the shortcuts place your PPC in its cradle and use
active sync - Explore \ My Pocket PC \ Windows \ Start menu -and
delete the required shortcut . This should leave you with one
shortcut in the programs menu and cure your problem.
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I have tried the demo and now want to buy, how
do I license the software?
Our demo versions are the same file as the full version and are
restricted in use only by limited time use. When
you purchase from one of our web outlets you will
provided with an unlock / serial number in the sales receipt.
Entering this code in the application allows unlimited time use, the
code is issued is based upon your Pocket PC owner name so
please ensure you enter this correctly when purchasing, this ID is
case and space sensitive.
Click here for our web outlets.
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Does your software work on the HP720 ?
Currently our software does not support the HP720 CE3.0 for
handhelds, if we get enough demand for our applications for this
platform we will consider porting them over at a later date.
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When I tried to install the software I got the
error message Win CE services not installed.
The error message Win CE services not installed on your machine
points to a problem with the install not finding one of ActiveSync
entry's in the registry.
When you double click the .exe file to install one of our
applications onto your pocket pc, the program first looks in the
registry on your pc to locate where the ActiveSync applications
manager is.
This is the key it looks for in the registry:-
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App
Paths\CEAPPMGR.EXE"
The value of this key is the path to the applications manager e.g.
Win98 system is normally
C:\Program Files\Microsoft ActiveSync\CEAPPMGR.EXE
The applications manager is the Add/Remove programs window that you
see popup when installing / removing apps from your PPC.
Reinstalling Activesync on your pc normally cures this problem.
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I cannot find any help for the applications on
my Pocket PC.
In the Tube 2 engine zip download you will find a text document and a PDF
document. Read these files as they will help with the install give you guidance
on using the application.
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I have upgraded to Tube 2 and I cannot see/load my
old Tube maps.
Tube 2 was a major upgrade and your old Tube maps will not display under this
new engine. For upgrade options please contact sales@visualit.co.uk
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How do I get updated maps
packs for Tube 2 ?
Updates are free of charge for 2 years after purchase (on the same platform).
You should receive an email whenever a updated map pack is available
for your Tube 2 city, the details of how to download the update will be included
in this email. If you have not received an email when an update has been
released please contact sales@visualit.co.uk with your purchase
details.
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How do I install Tube 2
to a storage card ?
Instructions for installing Tube to a storage card are in the
readme.txt file that is included the downloaded zip file.
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How do I
access the additional station information in Tube 2?
To access the information just tap the stylus down on a station on
the map and a popup window will give you information on
that station and allow you to plan trips to and from it.
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I have installed the Bus Map but
get an error on loading "Error Load Map Failed ~ Database Error"
If you had Tube 2 already installed on your Pocket PC you must update your Tube
2 engine to the latest version (V2.0 or above) to be able to load this bus map.
This is available free of charge,
Click Here to Download
