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General FAQ
Tube 2 Pocket PC FAQ
Tube 2 Palm FAQ
Tube 2 UIQ/UIQ3 FAQ
Tube 2 Smartphone FAQ
Simple SMS FAQ
Simple PhoneBook FAQ
Simple Call FAQ
Rough Guides Palm FAQ

 


Tube 2 Symbian UIQ / UIQ 3 Support

 

Tube 2 Symbian UIQ / UIQ 3 Support


  • I have installed Tube 2 but have no start icon.
    If you have no start icon for the application please ensure you have installed the Tube 2 engine as well as the map package, Click here to go to download page.

  • How do I install the demo or full versions of your software.?
    Tube 2 comes in 2 parts the (free) Tube 2 engine and the Tube 2 map package, please ensure you have downloaded both packs (zip files). The zip files that you download should first be unzipped (uncompressed) on your desktop PC by using an unzipping program such as Winzip. If you do not have winzip it can be downloaded from here:- http://www.winzip.com
    1) Create a folder called Tube on your desktop pc and extract all the .sis into this folder
    2) Place your phone in its cradle or connect the sync cable.
    3) Go to the folder Tube check the contents and then double click the tube2.sis file from your download. This should start the Sony Ericsson software installer.
    4) Repeat the above step installing all the map .sis files from your downloads.

    Note:- You must install all the sis files to the same drive (c: or d:) we recommend that you install all to d:
    After install, if you cannot see the application or any of the maps try cycling the device power off /on
     

  • How do I uninstall the software ?
    1) Cycle the power off /on on your phone.
    2) Go to:- Applications program Applications->Uninstall command? you should see a list of tube files ~ delete all.
     

  • I have installed Tube 2 but cannot see the application or one of the maps.
    You must install all the sis files to the same drive (c: or d:) else you may not see the application or all of the maps in the 'Select Map' screen. We recommend that you install all to d:

    1) Cycle the power off /on on your phone.
    2) Uninstall tube fully from your phone ~ Applications program Applications->Uninstall command? you should see a list of tube files ~ delete all.
    3) Install the tube2.sis file from your download.
    4) Install all the map .sis files from your downloads.
    5) Ensure all the sis files get installed to the D: drive.

    After install, if you cannot see the application or any of the maps try cycling the power off /on again.
     

  • How do I get updated maps packs for Tube 2 ?
    Updates are free of charge for 2 years after purchase (on the same platform). You should receive an email whenever a updated map pack is available for your Tube 2 city, the details of how to download the update will be included in this email. If you have not received an email when an update has been released please contact sales@visualit.co.uk with your purchase details.
     

  • How do I install Tube 2 to a memory stick ?
    When installing select the destination drive as d:
     

  • How do I access the additional station information in Tube 2?
    To access the information just tap the stylus down on a station on the map and a popup window will give you information on that station and allow you to plan trips to and from it.
     

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Copyright 2008 | Visual IT Ltd